Welcome to Oriental Car Carrier. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our services.
By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information to provide and improve our vehicle transport services:
1.1 Personal Information Provided by You:
- Name, phone number, and email address.
- Pickup and delivery addresses.
- Vehicle details (model, registration number, condition, etc.).
- Payment details (processed securely via third-party payment gateways).
1.2 Automatically Collected Information:
- IP address, browser type, and operating system when you visit our website.
- Cookies and tracking data to improve user experience.
- Log files that capture access times and navigation patterns.
2. How We Use Your Information
We use the collected data for the following purposes:
✔ To Process Bookings & Provide Services – Your information helps us schedule vehicle transport, arrange pickup/delivery, and ensure smooth service execution.
✔ To Improve Customer Experience – We analyze data to enhance our website, streamline services, and improve user interactions.
✔ To Communicate with You – We may contact you regarding service updates, confirmations, or promotional offers (with your consent).
✔ To Ensure Security & Fraud Prevention – Your data helps us protect against fraudulent activities and unauthorized transactions.
✔ To Comply with Legal Obligations – If required by law, we may disclose information to regulatory authorities.
3. Data Sharing & Disclosure
We respect your privacy and do not sell, rent, or trade your personal information. However, in certain situations, we may share your data with:
🔹 Service Partners & Logistics Providers – Third-party companies involved in transportation, payment processing, or insurance claims.
🔹 Legal Authorities – If required by law enforcement or legal proceedings.
🔹 Marketing & Analytics Services – Trusted providers that help us improve our website and marketing efforts (without sharing sensitive details).
All third parties are required to maintain confidentiality and use data strictly for service-related purposes.
4. Data Security & Protection
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Our safeguards include:
🔒 Secure Servers & Encryption – Data is stored on secure servers with industry-standard encryption protocols.
🔒 Restricted Access – Only authorized personnel have access to sensitive customer information.
🔒 Secure Payment Processing – Transactions are handled by trusted third-party payment gateways with encryption security.
Despite our best efforts, no online data transmission is 100% secure. Customers are advised to protect their personal information by using strong passwords and avoiding sharing sensitive details over unsecured networks.
5. Cookies & Tracking Technologies
We use cookies and tracking tools to enhance user experience on our website. Cookies help us:
- Remember user preferences.
- Analyze website traffic and trends.
- Deliver relevant advertisements and promotions.
You can manage or disable cookies in your browser settings, but some features may be affected.
6. Your Rights & Choices
As a customer, you have the right to:
✔ Access Your Data – Request details on what personal information we hold about you.
✔ Modify or Update Information – Contact us to correct any inaccuracies.
✔ Opt-Out of Marketing Communications – Unsubscribe from promotional emails or messages at any time.
✔ Request Data Deletion – Under applicable laws, you can request the removal of your personal data from our systems.
7. Third-Party Links & External Websites
Our website may contain links to third-party websites for additional resources or payment processing. Oriental Car Carrier is not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any third-party services they interact with.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, industry standards, or company policies. Any modifications will be posted on this page with the “Effective Date” updated accordingly.
We encourage customers to review this policy regularly. Continued use of our services after changes indicates acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
📧 Email: reachus@orientalcarcarriers.com
🌐 Website: www.orientalcarcarriers.com/
We are committed to ensuring your privacy and data security while providing you with reliable and hassle-free vehicle transportation services.